The rugged hand-held device, which relies on a series of remote, infrared sensors, already offered amplified sound and hand-held captions for guests with hearing loss. “We want to make our rich stories available to everyone,” said Greg Hale, vice president of worldwide safety and accessibility for Walt Disney Parks and Resorts.
The venture has also grown into a side business for Disney and its partner the Houston-based Softeq Development Corp. which markets the system to other attractions, museums, and businesses, including the World of Coca-Cola museum in Atlanta
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